Sony PCG-GRX690K User's Guide download pdf (Page 264)

Computer Support Information

If you have questions about your computer or the preinstalled programs, refer to the following sources for answers in the

sequence listed below.

1 VAIO

Computer User Guide

The online VAIO

Computer User Guide and the printed VAIO

Computer Quick Start provide information on how to maximize

your computer capabilities and solve common problems.

2 Software Manuals and Online Help Files

The software programs preinstalled on your computer may come with an online manual. These manuals are stored on the

hard disk drive as online Help files. You can find the Help files from the Help menu under the specific software application.

Some software programs may come with a printed manual.

3 Operating System Online Support

Your computer comes preinstalled with Microsoft

Windows

. For operating system support, you can access Microsoft

customer support at: http://support.microsoft.com/directory/.

4 VAIO Support Agent

You can find VAIO Support Agent by clicking Start and selecting Help and Support. Using advanced diagnostic technology,

Sony's VAIO Support Agent runs scheduled protections of your programs, network settings, and other important software

settings. When your software is protected, you can use VAIO Support Agent to repair software problems by restoring your

software to any of the previously protected states.

5 Sony Computing Support

This service provides instant access to information on commonly encountered problems. Enter a description of your problem

and the Knowledge Database searches for the corresponding solutions online. You can access Sony Computing Support at:

http://www.sony.com/pcsupport.

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Sony PCG-GRX690K User's Guide Page 264