Sony TDM-NC1 User Manual Page 5

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  • TROUBLESHOOTING
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Table of Contents
System Requirements ............................................................................. 7
Before installing the software .............................................................. 10
Installing
Installing M-crew Server ..................................................................... 11
Making the AUTO LINK FOLDER Settings ...................................... 16
Making the Windows Firewall Settings ............................................... 18
Making the Security Software Firewall Settings ................................. 20
Registering the TDM-NC1 on your computer manually ..................... 22
Making the wireless LAN function settings for connected equipment
(WLAN Setup Assistant) ................................................................ 24
Other Information
Starting up M-crew Server ................................................................... 26
Uninstalling the M-crew Server software ............................................ 27
Installed Modules ................................................................................. 30
Troubleshooting ................................................................................... 32
The screen does not respond, or the responses are incorrect ......... 32
M-crew Server does not start up .................................................... 32
The message “Gracenote information not found.” appears ........... 32
Installation was not successful ...................................................... 33
M-crew Server may not be recognizing the unit ............................ 35
There is no sound from the unit ..................................................... 37
Cannot listen to WEB RADIO ....................................................... 38
Unable to access web radio stations .............................................. 39
The task tray icon not present ................................................. 39
The task tray icon darkened .................................................... 39
“Mcrew Folder Watcher”, “Mcrew Webradio Server” and “Mcrew
Pccd Service” are not present in the service ................... 40
“Mcrew Folder Watcher”, “Mcrew Webradio Server” and “Mcrew
Pccd Service” cannot be uninstalled from the service .... 40
The application does not operate correctly. Music files managed by
the application cannot be seen from the TDM-NC1 ....... 41
Operation has become slow because a large amount of music files has
been registered in the application ................................... 41
Cannot uninstall M-crew Server .................................................... 41
Tracks are grayed-out .................................................................... 42
Cannot obtain title information from Gracenote MusicID ............ 42
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