Sony RM-VL1400T User Manual download pdf (Page 31)

Troubleshooting

If you have problems setting up or using the Remote Commander, first check the batteries

(page 5), then check the items below.

Problem

You cannot operate the

components.

You cannot operate the

components even after setting the

preset code.

You cannot control the volume.

The Remote Commander fails to

learn the remote control signals.

Solution

• Move closer to the component. The maximum operating

distance is approximately 32.8 ft. (10 m).

• Check that you are aiming the Remote Commander

directly at the component, and that there are no

obstructions between the Remote Commander and the

component.

• Turn on the A/V components first, if necessary.

• Check that you are pressing the correct COMPONENT

select button or Label select button.

• Check that the component has infrared remote capability.

For example, if your component didn’t come with a

remote commander, it probably isn’t capable of being

controlled by a remote commander.

•

You have assigned a different component to the

COMPONENT select button or component label. A

corresponding component is determined by setting a preset

code. Therefore, the name of the component you have

preset may be different from that of the component label.

In this case, it is recommended to preset again (page 7) and

change the component name on the label (page 15).

• Set the component code correctly. If the code that is listed

first for your component does not work, try all the codes

for your component in the order they are listed in the

supplied “Preset Code List.”

• Some features may not be preset. If some or all of the

buttons do not function correctly even after you have set

the component codes, then use the learning function to

programme the remote control signals for the component

(page 12).

• The desired A/V component may not be operated by the

preset code listed in the “Preset Code List.” See “Setting

A/V components which are not listed in the Preset Code

List”

(page 8)

to set the preset code available for the A/V

component.

• If your visual components are connected to an audio

system, make sure you have set up the Remote

Commander as described in “Controlling the volume of

visual components connected to an audio component”

(page 23).

• You have programmed remote control signals on the TV

or amplifier’s volume control buttons. In this case, the

Remote Commander transmits the learned signals instead

of the volume control signals when you select a

component other than a TV or amplifier.

• When learning, place the Remote Commander and your

A/V component's remote control at a distance of 5 -10 cm

(2-4 inches) away from each other.

• Check that the battery power of your A/V component's

remote control is sufficient. If not, replace the battery

with a new one.

• Before learning, turn off other infrared devices, such as

air-conditioners or headphones.

• Learning may not succeed near a plasma display. Try

changing the position or turn off a plasma display.

• Learning may not succeed under strong fluorescent light.

Try changing the position.

• When you teach signals of an interactive signal exchange

system remote control unit (supplied with some of Sony’s

receivers and amplifiers) to the Remote Commander, the

response signal of the main unit may interfere with the

learning of the Remote Commander. In such a case, move

to a place where the signals cannot reach the main unit

(e.g. another room, etc.).

Continued

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Sony RM-VL1400T User Manual Page 31

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