Sony SRS-X7 User Manual download pdf (Page 22)

22 GB

 Refer to Help Guide for more information

http://rd1.sony.net/help/speaker/srs-x7/zz/

Troubleshooting

A Wi-Fi connection between the unit and

home network is not possible

•The unit does not support IEEE 802.11a/n or

other 5 GHz frequency bands. Use the 2.4 GHz

frequency band (IEEE 802.11 b/g) for the Wi-Fi

network.

•When setting a Wi-Fi network using the

“SongPal” app on your smartphone/iPhone,

connect your smartphone/iPhone to a Wi-Fi

network beforehand.

•If a LAN cable is connected to the unit,

disconnect it and restart the unit. When a LAN

cable is connected to the unit, the unit

automatically tries to connect to the home

network over a wired network and a wireless

network cannot be used.

•Check that your wireless router is turned on.

•Bring the unit and wireless router closer

together. Devices that use the 2.4 GHz

frequency band, such as a microwave oven,

BLUETOOTH or digital cordless device, etc.,

may interrupt Wi-Fi communication. Move the

unit away from such devices or turn them off.

Distorted sound/Humming or noise in

the unit output

•Connect the unit and wireless router/PC via a

LAN cable, not via Wi-Fi.

•Turn down the volume of the connected

device.

•If a connected device has an equalizer

function, turn it off.

•Keep the unit away from a microwave oven,

other wireless devices, etc.

•Keep the unit away from metal objects.

No sound/Low sound level

•Check that both the unit and connected

device are turned on.

•Turn up the volume of the unit and the

connected device.

•Check that the connected device is being

played back.

BLUETOOTH connection between the unit

and smartphone/iPhone is not possible

using “SongPal”

•Bring the unit and BLUETOOTH device to

within 1 m of each other.

•If the

(BLUETOOTH) indicator is not flashing

quickly, tap and hold the

(BLUETOOTH)

PAIRING button until the indicator starts

flashing quickly.

iTunes cannot find the unit via AirPlay

•Make sure the PC with iTunes installed is

connected to your home network.

•Update the software version of iTunes to the

latest version.

/ (on/standby) indicator is flashing red

•The unit is in the protect mode.

Push the RESET button on the rear of the unit

with a pointed object, such as a pin. Then turn

on the unit. If the / (on/standby) indicator

keeps flashing, consult your nearest Sony

dealer or the shop you purchased this unit.

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