Sony VPL-PX11 User Manual download pdf (Page 34)

34 (GB)

Troubleshooting

If you encounter a problem during operation, press the HELP key to display the help messages.

You can get these kinds of help messages:

•Image: A menu is not displayed. Colors are not correct.

• Sound: Sound is not output correctly.

•Other: The indicator lights up/flashes.

If you still have a problem after consulting the help messages, please check the following. If the problem persists,

contact your Sony dealer.

The lamp cover is detached.

The air filter cover is detached.

Close the lamp cover securely

(see page 32 (GB))

Symptom

Cause

Remedy

The power is not turned on.

The power has been turned off and on

with the I / 1 key at too short an interval.

Wait for about 90 seconds before turning on the

power

(see page 20 (GB))

Close the air filter cover securely

(see page 33 (GB))

Power

No picture.

The computer signal is not set to output

to an external monitor.

The computer signal is set to output to

both the LCD of the computer and an

external monitor.

Image

Symptom

Cause

Remedy

Set the computer signal to output to an external

monitor

(see page 15 (GB))

Set the computer signal to output only to an

external monitor

(see page 15 (GB))

A cable is disconnected or not connected

properly.

Check that the proper connections have been

made

(see pages 15 (GB) to 18 (GB))

The input selection is incorrect. Select the input source correctly using the INPUT

key

(see page 19 (GB))

The picture is cut off.

Press the PIC MUTING key on the Remote

Commander to release the muting function

(see

page 13 (GB))

The color system of the input signal is

not set correctly.

The monitor channel selected is

incorrect.

Noise may appear on the background

depending on the combination of the

numbers of dot input from the connector

and numbers of pixels on the LCD panel.

The picture is noisy.

Change the desktop pattern on the connected

computer.

On-screen display does not

appear.

STATUS in the SET SETTING menu has

been set to OFF.

Set STATUS in the SET SETTING menu to ON

(see page 27 (GB))

Set COLOR SYS in the PICTURE CTRL menu to

match the color system of the input signal

(see

page 24 (GB)).

The color balance of the video

picture is not correct.

No picture appears on the

external monitor.

Select the correct monitor channel.

The 15k RGB/component equipment is

connected to the INPUT B connector.

Connect the equipment to the INPUT A connector

(see page 17 (GB))

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Sony VPL-PX11 User Manual Page 34

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