Sony PCV-RZ44G User Manual download pdf (Page 52)

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My Internet connection does not work

If you test your Internet connection and receive a "Test failed" notification in the Media Center Setup wizard, then do the following:



Make sure that the cable used to connect to your Internet connection is firmly connected to both its source and your PC.



C ontact your Internet service provider (ISP) to make sure that there are no service outages or to see if your ISP has other

troubleshooting steps that you could follow.



If you chose Connect and download as your connection method, then recreate your Internet connection to include a saved

password and to be available to all users of the computer.



If you connect to the Internet through a proxy server or a firewall, then make sure that all ports are configured to allow connections

by Media Center. For more information, contact your ISP system administrator.

If you are notified that the downloading of the Guide failed, then do the following:



If you connect by using dial-up and want to use a new dial-up connection, then change your Internet connection settings. Press the

START button on the remote, select Settings, select General, and then select Set up Internet connection.



Download the Guide manually. Press START , select Settings, select TV, select Guide, and then select Get Guide data. If the

downloading fails, then change your Guide lineup. Press START , select Settings, select TV, select Guide, and then select

Change Guide lineup.

Note The Get Guide data feature works only if you have set up your TV signal. Press START , select Settings, select TV,

and then select Set up TV signal.

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Sony PCV-RZ44G User Manual Page 52

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