Sony PCV-RZ44G User Manual Page 280
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Video does not display
If you are notified that Media Center is unable to display an image in the TV screen when you play live TV, recorded TV, or a file in My
Videos, then it might be due to a video, decoder, or tuner error. Reference the table below for additional information.
Description Try these steps
Tuner not found (external USB tuner)—The tuner might not be plugged in or have updated drivers. Ensure that the tuner is
plugged in to your PC.
C heck the hardware documentation for information about updating the driver.
Tuner not found (internal tuner card)—The tuner card might not be installed, enabled, or have updated drivers. Ensure that the
tuner is installed to your computer.
Enable the tuner card in Windows Device Manager.
Check the hardware documentation for information about updating the driver.
Tuner in use—The tuner might be in use by another application. Close all other media applications that are using the tuner and then
try again to play Live TV, Recorded TV, or a video file.
Tuner error (invalid TV format)—The tuner hardware does not support the TV format for the country selected. Ensure that the
correct country is selected in the Control Panel settings.
Check the hardware documentation for information on which TV formats are supported by the tuner card in your computer.
Tuner error (general error)—Media Center is unable to tune to the channel requested. Restart Media C enter.
Restart the computer.
Video error—The video decoder is in use by another application. Close all other media applications that are using the decoder, and
then try again play Live TV, Recorded TV, or a video file.
Video error—The video decoder is corrupt or missing. Restart Media Center.
Restart the computer.
Check the hardware documentation for information on how to reinstall the decoder.
Audio error—The audio card is not installed, enabled, or does not have updated drivers. Ensure that the audio card is installed to
your computer.
Enable the audio card in Windows Device Manager.
Check the hardware documentation for information about updating the driver.
Related topics
There is no TV signal
Troubleshoot the TV signal or image
© 2000-2003 Microsoft C orporation. All rights reserved.
Page 280
- Navigate Media Center 7
- Close Media Center 18
- Media Center global settings 19
- About the remote sensor 26
- Use the remote control 27
- Remote control 44
- Troubleshoot the remote 45
- Internet connection 46
- Select a download method 47
- Choose a working TV signal 64
- Program Guide 89
- About the Terms of Service 93
- About using the Guide 94
- About media information 96
- Choose a control code 97
- Change your Setup options 101
- Use notifications 109
- Configure your video display 113
- Adjust your display 114
- Set parental controls 129
- Change the 4-digit code 130
- Reset parental controls 131
- Change your setup options 133
- Page 133 133
- Page 135 135
- Set privacy options 137
- Page 165 165
- Free step-by-step tutorials 178
- Watch TV 184
- View details for a TV show 186
- Change the channel 187
- Pause and play TV 188
- Fast forward TV 190
- Rewind TV 191
- Skip ahead in a TV show 192
- Use instant replay 193
- Watch TV in slow motion 194
- Watch TV frame-by-frame 195
- Watch pay-per-view 196
- Use the Guide 197
- Go to the Guide 198
- Browse the Guide 200
- Page 204 204
- Record TV 208
- Record from the Guide 210
- Record from Search 213
- Record by keyword 216
- Record by channel and time 220
- Page 221 221
- Use advanced record settings 222
- Page 223 223
- Manage Recorded TV 227
- Use standby mode 236
- Search TV 237
- Search TV by title or keyword 238
- Search TV by category 239
- Change settings for My TV 241
- Change Recorder settings 242
- Change Guide settings 245
- Change the TV audio settings 251
- Troubleshoot My TV 253
- Troubleshoot the Guide 254
- Troubleshoot Recorded TV 263
- Page 267 267
- The TV reception is poor 276
- Page 276 276
- Page 277 277
- About My TV in Media Center 282
- About sharing the tuner 283
- About recorded TV 284
- Watch a blocked show 291
- My Music 293
- Browse My Music 294
- Go to the Recent Music list 295
- Browse My Music by artist 297
- Browse My Music by song 300
- Play music 304
- Play an audio CD 305
- Skip a track 309
- Page 309 309
- Replay a track 310
- Page 310 310
- Play music by genre 314
- Listen to playlists 315
- Troubleshoot My Music 333
- Codec errors are appearing 340
- My CD does not play 341
- Supported music file formats 345
- Listen to FM radio 347
- Tune to an FM radio station 348
- Seek an FM radio station 349
- Listen to an FM radio preset 350
- Pause and play FM radio 351
- Stop FM radio 352
- Skip forward in FM radio 353
- Skip back in FM radio 354
- Manage FM radio presets 355
- Save an FM radio preset 356
- Delete an FM radio preset 357
- Change FM radio presets 358
- Listen to Internet radio 360
- Troubleshoot Radio 361
- FM radio does not play 362
- Page 365 365
- FM radio does not pause 367
- I cannot find FM radio 368
- I cannot find Internet radio 370
- Spotlight) 371
- Page 371 371
- About Radio 373
- FM radio and the tuner card 374
- About Internet radio 375
- DVD playback 377
- Play a DVD in the drive 378
- Related topics 379
- Set default DVD audio track 379
- Page 379 379
- Set DVD defaults 384
- Troubleshoot DVD playback 388
- Page 390 390
- About DVD in Media Center 393
- My Pictures 394
- Work with picture files 395
- Manage picture files 396
- Share pictures between users 397
- View a picture 399
- View picture details 401
- Rotate a picture 402
- Play a slide show 407
- Show pictures in random order 410
- Set the background color 413
- Run a continuous slide show 414
- View a slide show manually 415
- Page 417 417
- Print pictures 420
- Print a picture 421
- Touch up a picture 423
- Troubleshoot My Pictures 424
- Image is not displayed 426
- Picture cannot be fixed 428
- Picture quality is degraded 429
- About My Pictures 431
- Supported image file types 432
- My Videos 433
- Use My Videos 434
- Navigate My Videos 435
- Manage video files 438
- View video details 448
- Remote commands for My Videos 449
- Troubleshoot My Videos 450
- Video does not play 451
- Supported video file formats 452
- Page 452 452
- About My Videos 453
- About video files 454
- Glossary 458
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