Sony KD-70X6700E User Manual download pdf (Page 37)

37

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Additional Information

Troubleshooting

When the LED indicator is flashing red, count

how many times it flashes (interval time is

three seconds).

If the LED indicator flashes red, reset the TV by

disconnecting the AC power cord (mains lead)

from the TV for two minutes, then turn on the

TV.

If the problem persists, contact your dealer or

Sony service centre with the number of times

the LED indicator flashes red (interval time is

three seconds). Press  on the TV to turn it off,

disconnect the AC power cord (mains lead), and

inform your dealer or Sony service centre.

When the LED indicator is not flashing, check

the items as follows.

If the problem persists, have your TV serviced by

qualified service personnel.

No picture (screen is dark) and no sound

 Check the antenna (aerial)/cable connection.

 Connect the TV to the AC power outlet (mains

socket), and press  on the TV or the remote

control.

No picture or no menu information from

equipment connected to the video input jack

appears on the screen

 Press to display the connected equipment

list, then select the desired input.

 Check the connection between the optional

equipment and the TV.

Double images or ghosting

 Check the antenna (aerial)/cable connection,

location or direction.

Only snow and noise appear on the screen

 Check if the antenna is broken or bent.

 Check if the antenna has reached the end of its

serviceable life (three to five years in normal use,

one to two years at the seaside).

Distorted picture (dotted lines or stripes)

 Keep the TV away from electrical noise sources

such as cars, motorcycles, hair-dryers or optional

equipment.

 When installing optional equipment, leave some

space between the optional equipment and the

TV.

 Check the antenna (aerial)/cable connection.

 Keep the antenna cable away from other

connecting cables.

Picture or sound noise when viewing a TV

channel

 Adjust [AFT] (Automatic Fine Tuning) to obtain

better picture reception. This function is for

analogue TV channels only.

Tiny black points and/or bright points appear

on the screen

 The picture of a display unit is composed of

pixels. Tiny black points and/or bright points

(pixels) on the screen do not indicate a

malfunction.

Picture contours are distorted

 Change the current setting of [Film mode] to

other settings (page 20).

No colour on programmes

 Select [Reset] (page 19).

No picture from the connected equipment

appears on the screen

 Turn the connected equipment on.

 Check the cable connection.

 Press to display the connected equipment

list, then select the desired input.

 Correctly insert the memory card or other storage

device in the digital still camera.

 Use a digital still camera memory card or other

storage device that has been formatted according

to the instruction manual supplied with the digital

still camera.

 Operations are not guaranteed for all USB

devices. Also, operations differ depending on the

features of the USB device and the video being

played.

Cannot select the connected equipment on

the menu or cannot switch the input

 Check the cable connection.

No sound, but good picture

 Press  +/– or  (Mute).

 Check if [Speakers] in [AV Set-up] is set to [TV

Speakers] (page 27).

 Check if the headphone plug is connected to the

TV.

No sound or noisy sound

 Check if the TV system setting is appropriate

(page 20).

Picture

Sound

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