Sony PSP-1008 User Manual download pdf (Page 15)

Before requesting service

Troubleshooting

The system does not recognise the Memory Stick Duo™.

, If Memory Stick Duo™ media is formatted using a PC, it may not

be recognised by the PSP™ system. If this happens, copy any data

you want to keep on the PC, and then go to (System Settings)

"Format Memory Stick™" and re-format.

, Check that the Memory Stick Duo™ is properly inserted. Try

taking out the Memory Stick Duo™ and reinserting it.

, Check that the Memory Stick Duo™ connector is clean. If not, the

data may not load properly. Wipe the connector with a cotton

swab.

The system can't save or load data.

, Check that there is sufficient free space on the Memory Stick

Duo™ to save data.

, There may be a problem with the Memory Stick Duo™. Try using

another Memory Stick Duo™, if available.

The UMD®VIDEO does not operate.

, If the playback conditions have been set by the software

developer, the UMD®VIDEO may not play as described in this

manual.

Videos do not play.

, Depending on the bit rate, certain videos may not be playable on

the system. Check that the video files were converted at a bit rate

of 768 kbps or lower.

The system does not recognise a video data item.

, Video data of types that are not compatible with the system will

not be recognised.

, If the file or folder name on the Memory Stick Duo™ is changed,

or if the file or folder is moved to another location using a PC, the

system may not recognise it.

Music does not play.

, Tracks with an expiration date or a limited number of playing

times may not be playable on the system.

, In some cases, copyright-protected music data cannot be played.

Tracks from other groups do not play.

, Check that the Group Mode feature is turned off. When turned on,

tracks from only one group can be played.

The system does not recognise music data.

, Check that the music data is saved in the correct folder on the

Memory Stick Duo™. For details, refer to the User's Guide

( page 4).

, Music data of types that are not compatible with the system will

not be recognised.

A group on a Memory Stick Duo™ cannot be deleted.

, If there is non-music data in the group, the group cannot be

deleted.

Video

Music

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Sony PSP-1008 User Manual Page 15

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