Sony PSP-1008 User Manual download pdf (Page 13)

Before requesting service

Troubleshooting

Go through this section if you experience difficulty in operating the

PSP™ system. Should any problem persist, contact the appropriate

PSP™ customer service helpline which can be found within every

PSP™ format software manual.

The power does not turn on.

, Check that the battery is charged.

, Check that the Battery Pack is properly inserted.

The battery does not charge, or does not fully recharge.

, Check that the AC Adaptor and the AC Power Cord are properly

inserted in the system and the electrical outlet.

, Check that the WLAN function is not in use while charging. The

battery cannot be recharged when the WLAN function is in use.

, Check that the correct AC Adaptor for this product is being used.

, Check that the AC Adaptor connector is clean. If not, wipe it with

a dry, soft cloth.

, If charging the battery in an extremely cold location, it may take

longer to fully charge the battery.

, There may be a problem with the Battery Pack. Try using a

replacement Battery Pack that is marked for use with the PSP™

system, if available.

The battery charge doesn't last long.

, When using the system in extremely hot or cold locations, the

charge may not last as long. Try to avoid using the system in such

environments.

, There may be a problem with the Battery Pack. Try using a

replacement Battery Pack that is marked for use with the PSP™

system, if available.

The POWER indicator is on, but the LCD screen is not

displayed.

, Check that the LCD screen's backlight is not turned off. If it is,

press any of the system buttons to turn on the backlight.

The battery loses its charge even when the system is turned

off.

, Because battery power is used even when the system is turned off,

it is recommended that you charge the battery frequently.

The screen suddenly turns dark.

, If "Backlight Auto-Off" under (Power Save Settings) has been

set, the LCD screen's backlight will automatically turn off if the

system is left inactive for the set amount of time.

, If "Auto Sleep" under (Power Save Settings) has been set, the

system will automatically enter sleep mode if left inactive for the

set amount of time.

The screen is dark and hard to see.

, The screen may appear dark, depending on the angle of viewing.

Use the display button on the system front to adjust the brightness.

Troubleshooting

Before requesting service

Power, battery and charging issues

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Sony PSP-1008 User Manual Page 13

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