Sony UBP-X700 User Manual download pdf (Page 25)

25

UBP-X700

4-698-407-41(1)

master page=right

F:\JOB\SONY

DVD\2017\SD_13G_AU2_IM\4698407411_GB\070AD

D.fm

Additional Information

Additional Information

Troubleshooting

If a problem occurs while operating the

player, use this troubleshooting guide to help

remedy the problem before requesting

repairs. If the problem persists, consult your

nearest Sony dealer.

No picture or the picture is not output

correctly.

• Check that all the cables are securely

connected (page 11).

• Switch the input selector on your TV to

display the signal from the player.

• Reset the [Output Video Resolution] to the

lowest resolution by pressing x (stop),

HOME, and then POP UP/MENU button on

the remote.

• Try the following:

1Turn the player off and

on again.

2Turn the connected equipment

off and on again.

3Disconnect and then

reconnect the HDMI cable.

• The HDMI OUT jack is connected to a DVI

device that does not support copyright

protection technology.

• Check the [Output Video Resolution]

settings in [Screen Settings] (page 19).

• For Ultra HD Blu-ray/BD-ROM/DVD-ROM/

Data content/Network content, check the

[24p Output] settings in [Screen Settings]

(page 19).

• For 4K output, please make sure that the

player is connected to 4K display that

supports HDCP2.2 capable HDMI input

using Premium High Speed HDMI Cable or

High Speed HDMI Cable that supports 18

Gbps bandwidth (page 11).

The display language on the screen

switches automatically when connected to

the HDMI OUT jack.

• When [Control for HDMI] in [HDMI Settings]

is set to [On] (page 22), the display

language on the screen automatically

switches according to the language setting

of the connected TV (if you change the

setting on your TV, etc.).

No sound or the sound is not output

correctly.

• Check that all the cables are securely

connected (page 12).

• Switch the input selector on your AV

amplifier (receiver) so that the audio signals

of the player are output from your AV

amplifier (receiver).

• If the audio signal does not come through

the DIGITAL OUT (COAXIAL)/HDMI OUT jack,

check the audio settings (page 21).

• For HDMI connections, try the following:

1Turn the player off and on again. 2Turn

the connected equipment off and on again.

3Disconnect and then reconnect the HDMI

cable.

• For HDMI connections, if the player is

connected to a TV through an AV amplifier

(receiver), try connecting the HDMI cable

directly to the TV. Refer also to the

instruction manual supplied with the AV

amplifier (receiver).

• The HDMI OUT jack is connected to a DVI

device (DVI jacks do not accept audio

signals).

• The device connected to the HDMI OUT jack

does not support the audio format of the

player. Check the audio settings (page 21).

• Check the [HDMI Audio Output] settings in

[System Settings] (page 22).

The HD Audio (Dolby Digital Plus, Dolby

TrueHD, DTS-HD High Resolution Audio,

DTS-HD Master Audio, Dolby Atmos and

DTS:X) is not output by bitstream.

• Set [BD Secondary Audio] in [Audio

Settings] to [Off] (page 21).

• Check that the AV amplifier (receiver) is

compatible with each HD Audio format.

The interactive audio is not output.

• Set [BD Secondary Audio] in [Audio

Settings] to [On] (page 21).

Picture

Sound

1 2 ... 20 21 22 23 24 25 26 27 28 29 30 ... 35 36

Comments to this Manuals

No comments