Sony Z800i User Manual Page 82
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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82
Troubleshooting
The phone turns itself off
Possible cause: The battery connection is bad.
Solution: Make sure the battery is inserted
correctly.
% 6 To charge the battery.
I cannot use SMS/text messaging
on my phone
Possible cause: Settings are missing or incorrect.
Solution: Contact your network operator to find out
the correct SMS service centre setting.
% 36 Text
messaging (SMS).
I cannot use MMS/picture messaging
on my phone
Possible cause: Your subscription does not include
data capability.
Solution: Please contact your network operator.
Possible cause: Settings are missing or incorrect.
Solution: Go to www.SonyEricsson.com/support,
choose your phone model, then choose “Phone
setup – MMS” and follow the instructions.
% 61 Settings.
I cannot use the Internet/WAP
Possible cause: Your subscription does not include
data capability.
Solution: Please contact your network operator.
Possible cause: Internet settings are missing or
incorrect.
Solution: Go to www.SonyEricsson.com/support,
choose your phone model, then choose “Phone setup
– WAP” and follow the instructions.
% 61 Settings.
The phone cannot be detected by
other users via Bluetooth
Possible cause: You have not turned Bluetooth on.
Solution: Make sure that Bluetooth is turned on and
that your phone is visible to other users.
% 68 To
hide or show your phone when using Bluetooth.
I have problems synchronizing or
transferring data between my phone
and my computer, when using the
USB cable that came with the phone
Possible cause: The cable has not been properly
detected and installed on your computer. The software
that came with your phone has not been properly
installed on the computer.
Solution: Go to www.SonyEricsson.com/support,
choose your phone model, then choose “Product
information” - “Getting started”. The guide
“Synchronizing the phone with a computer” contains
installation instructions and a troubleshooting guide,
that may assist you in solving the problem.
- Contents 1
- Sony Ericsson Z800i 1
- Getting started 4
- SIM card and battery 5
- Memory Stick Duo™ 6
- Turning on the phone 7
- Getting to know your 8
- Overview, phone open 9
- Overview, menu 10
- Keys and navigation 11
- % 29 Voice dialling 12
- Phone language 13
- Shortcuts 13
- Entering letters 14
- File manager 16
- Making calls 18
- Receiving calls 19
- Automatic redialling 20
- Making international calls 20
- Emergency calls 21
- Video call 21
- % 19 To activate 22
- Phonebook 23
- Updating the phonebook 25
- Copying contacts 26
- Sending contacts 26
- Call list 27
- Speed dialling 27
- Voicemail 28
- Voice control 28
- Voice dialling 29
- Diverting calls 31
- More than one call 31
- Conference calls 32
- Two voice lines 33
- My numbers 33
- Accept calls 33
- Restricted dialling 34
- Fixed dialling 34
- Call time and cost 35
- Additional calling functions 35
- Messaging 36
- % 14 Entering letters 37
- Picture messages (MMS) 39
- % 38 To delete a message 41
- % 61 Settings 42
- My friends 44
- Area information 45
- Cell information 45
- Camera and video recorder 46
- Pictures 50
- % 39 Picture messages (MMS) 52
- % 70 Transferring files 52
- Entertainment 53
- PlayNow™ 56
- Ringtones and melodies 58
- Sound recorder 60
- Connectivity 61
- Synchronizing 65
- Bluetooth™ wireless 66
- Infrared port 70
- Transferring files using 70
- Update Service 71
- More features 72
- Back a week Next week 73
- Back a month Next month 73
- Back a year Next year 73
- Today’s date 73
- % 65 Synchronizing 74
- Profiles 75
- Stopwatch 75
- SIM card lock 77
- Phone lock 78
- Code memo 79
- Troubleshooting 80
- % 13 Phone 81
- % 6 To charge the 81
- % 6 To charge the battery 81
- % 36 Text 82
- % 68 To 82
- Error messages 83
- % 77 SIM card lock 84
- % 21 Emergency calls 84
- % 78 Phone lock 84
- Additional information 85
- Limited Warranty 89
- Conditions 90
- Declaration of Conformity 92
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