Sony VGC-V User Manual download pdf (Page 121)

121

Troubleshooting

What should I do if my computer or software stops responding?

❑ It is best to turn off your computer using the Turn Off Computer option on the Microsoft Windows Start menu, located on the

taskbar. Using other methods, including those listed below, may result in loss of unsaved data.

❑ Click Start, point to Turn Off Computer, and then click Turn Off.

❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager

window appears, click Turn Off from the Shut Down menu.

When the Windows Security window appears, click Shut Down.

❑ If your computer still does not turn off, press and hold the power button until the computer turns off.

❑ If your computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously. You can turn

off the computer from the Windows Task Manager.

❑ Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the power button or switch may cause loss

of data.

❑ Remove the power cord.

❑ Try reinstalling the software.

❑ Contact the software publisher or designated provider for technical support.

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Sony VGC-V User Manual Page 121