Sony STR-DA777ES User Manual download pdf (Page 57)

Additional Information

Troubleshooting

If you experience any of the following difficulties while

using the receiver, use this troubleshooting guide to help

you remedy the problem. Also, see “Checking the

connections” on page 22 to verify that the connections are

correct. Should any problem persist, consult your nearest

Sony dealer.

There’s no sound or only a very low-level sound

is heard.

/ Check that the speakers and components are

connected securely.

/ Make sure that you’ve selected the correct

component on the receiver.

/ Make sure that you’ve set the SPEAKERS selector

correctly (see page 27).

/ Press MUTING on the remote if “MUTING [ON]”

appears in the display.

/ The protective device on the receiver has been

activated because of a short circuit. Turn off the

receiver, eliminate the short-circuit problem and

turn on the power again.

The left and right sounds are unbalanced or

reversed.

/ Check that the speakers and components are

connected correctly and securely.

/ Adjust front balance parameter in the LEVEL

menu.

Severe hum or noise is heard.

/ Check that the speakers and components are

connected securely.

/ Check that the connecting cords are away from a

transformer or motor, and at least 10 feet (3 meters)

away from a TV set or fluorescent light.

/ Move your TV away from the audio components.

/ Make sure you’ve grounded SIGNAL GND y

terminal.

/ The plugs and jacks are dirty. Wipe them with a

cloth slightly moistened with alcohol.

There is a long silence before sound can be

heard.

/ When ANALOG DIRECT is switched to one of the

other sound fields, a silence lasting several seconds

may be experienced before sound can be heard

again. When this occurs, set D. POWER in the

CUSTOMIZE menu to “ALWAYS ON”.

Additional

Information

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Sony STR-DA777ES User Manual Page 57

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