Sony RM-TP504 User Manual download pdf (Page 32)

Additional information

Troubleshooting

If you experience any of the following difficulties while

using the commander, use this troubleshooting guide to

help you remedy the problem. Should any problem

persist, consult your nearest Sony dealer.

Operation can not be done with the commander.

/ Check that the receiver and components are

connected correctly.

/ The commander and receiver are too far apart.

/ Make sure that there are no objects between the

commander and receiver.

/ Make sure that the receiver’s power is turned on.

/ The commander’s transmitter/receiver section is

not pointed at the receiver.

/ The commander’s batteries are exhausted. Replace

with new alkaline batteries (see page 7).

/ There is an invertor system florescent light near the

commander or receiver. Please place away from

the florescent light.

/ Make sure you have selected the correct function

on the remote.

/ When you operate a programmed non-Sony

component, the remote may not function properly

depending on the make and model of the

component.

The receiver’s functions and modes do not

correlate with the displays on the commander.

/ Initial communication setup has not been done.

Use after first carrying out initial communication

setup (see page 6).

/ The commander was not pointed at the receiver

when it was turned ON. Touch RELOAD, and

download component data (see page 8).

/ Select the correct function using the commander.

LCD does not appear.

/ The LCD is not turned on. Touch the touch panel.

/ Contrast is too light or too dark.

Use the CONTRAST control to adjust the contrast

of the LCD (see page 6).

When a CD player, tape deck, or MD deck is

connected to the receiver via CONTROL A1/A1

jacks, Auto Function does not work properly.

/ Reprogram the remote (see page 29).

The SOUND FIELD function does not work.

/ If the receiver has 5.1 INPUT jacks, the SOUND

FIELD function becomes inoperable when 5.1CH is

selected.

Commands of components made by

manufacturers other than Sony do not function.

/ When registering components made by certain

manufacturers, some commands may not function

even though they are displayed.

“5.1INPUT” cannot be selected from the function

screen even though the receiver has the

5.1 INPUT jacks.

/ A communication error has occurred. Point the

remote towards the receiver and select “5.1INPUT”

from the function screen again.

The remote and the receiver cannot

communicate.

/ If the receiver’s COMMAND MODE and the

remote’s COMMAND MODE do not match,

transmission is not possible between the remote

and the receiver.

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Sony RM-TP504 User Manual Page 32

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