Sony KLV-S26A10 User Manual download pdf (Page 40)

KLV-S40A10E

2-682-275-16(1)

Troubleshooting

Check whether the 1 (standby) indicator is flashing in red.

When it is flashing

The self-diagnosis function is activated.

1 Measure how long the 1 (standby) indicator flashes and stops flashing.

For example, the indicator flashes for two seconds, stops flashing for one second, and flashes for two seconds.

2 Press 1 on the TV (top side) to switch it off, disconnect the AC power cord, and inform your dealer or

Sony service center of how the indicator flashes (duration and interval).

When it is not flashing

1 Check the items in the tables, below.

2 If the problem still persists, have your TV serviced by qualified service personnel.

Picture

Problem Cause/Remedy

No picture (screen is dark) and

no sound

• Check the power cord, antenna, and VCR connection.

• The TV is not turned on. Press

1 on the TV (top side).

• If the 1 (standby) indicator lights up in red, press "/1.

No picture

• The picture off feature is activated. (The (Picture Off/Sleep Timer)

indicator lights up in green.) Press any button except for 2 +/-, "/1, %, 9

to cancel the picture off feature.

No picture or no menu

information from equipment

connected to the video input

jack

• Check that the optional equipment is on and press / repeatedly until

the correct input symbol is displayed on the screen.

• Check the connection between the optional equipment and the TV.

Distorted picture

• Check if any connected optional equipment is installed in front of the TV or

beside the TV. When installing optional equipment, leave some space

between the optional equipment and the TV.

• When changing programs or selecting Text, turn off any equipment

connected to the video input jack on the rear of the TV.

• Broadcast signals are too strong. Turn off or disconnect the booster if it is in

use.

Double images or ghosting

• Check antenna/cable connections.

• Check the antenna location and direction. Contact a Sony dealer for advice.

• Broadcast signals are reflected by nearby mountains or building. Use the

fine tuning (“Fine) function (page 35). Otherwise, use a highly direction

antenna.

• Use of a booster is inappropriate. Turn off or disconnect the booster if it is in

use.

Snowy picture and noisy sound

• The antenna connection is loose or the antenna cable is damaged. Check the

cable and connection on the TV, VCR, and on the wall (page 15).

• Channel presetting is inappropriate or incomplete. Perform “Manual

Program” in the “Set Up” menu to preset the channel again (page 34).

• The antenna type is inappropriate. Check the antenna type (VHF/UHF).

Contact a Sony dealer for advice.

• The antenna direction needs adjustment. Adjust the antenna direction.

Contact a Sony dealer for advice.

• Signal transmission is low. Try using a booster.

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Sony KLV-S26A10 User Manual Page 40

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