Sony KLV-46EX430 User Manual download pdf (Page 37)

Additional Information

Troubleshooting

Check whether the 1 (standby) indicator is

flashing in red.

When it is flashing

The self-diagnosis function is activated.

1 Count how many times the 1 (standby)

indicator flashes between each three

second break.

For example, the indicator flashes three

times, then there is a three second break,

followed by another three flashes, etc.

2 Press "/1 on the TV to turn it off, disconnect

the AC power cord (mains lead), and inform

your dealer or Sony service centre of how

the indicator flashes (number of flashes).

When it is not flashing

1 Check the items listed below.

2 If the problem still persists, have your TV

serviced by qualified service personnel.

Picture

No picture (screen is dark) and no sound

• Check the antenna/cable connection.

• Connect the TV to the AC power outlet, and press

"/1 on the TV.

• If the 1 (standby) indicator lights up in red, press

"/1.

No picture or no menu information from equipment

connected to the video input jack appears on the

screen

• Press / to display the connected equipment

list, then select the desired input.

• Check the connection between the optional

equipment and the TV.

Double images or ghosting

• Check the antenna/cable connection, location or

direction.

Only snow and noise appear on the screen

• Check if the antenna is broken or bent.

• Check if the antenna has reached the end of its

serviceable life (three to five years in normal use,

one to two years at the seaside).

Distorted picture (dotted lines or stripes)

• Keep the TV away from electrical noise sources

such as cars, motorcycles, hair-dryers or optional

equipment.

• When installing optional equipment, leave some

space between the optional equipment and the TV.

• Check the antenna/cable connection.

• Keep the antenna cable away from other connecting

cables.

Picture or sound noise when viewing a TV channel

• Adjust “AFT” (Automatic Fine Tuning) to obtain

better picture reception (page 29).

Some tiny black points and/or bright points appear

on the screen

• The picture of a display unit is composed of pixels.

Tiny black points and/or bright points (pixels) on the

screen do not indicate a malfunction.

Picture contours are distorted

• Change the current setting of “Cinema Drive” to

other settings (page 25).

No colour on programmes

• Select “Reset” (page 25).

No colour or irregular colour when viewing a signal

from the Y, P

B/CB, PR/CR jacks of /

• Check the connection of the Y, PB/CB, PR/CR jacks of

/ and check if each jack are firmly seated in

their respective jacks.

No picture from the connected equipment appears

on the screen

• Turn the connected equipment on.

• Check the cable connection.

• Press / to display the connected equipment

list, then select the desired input.

• Correctly insert the memory card or other storage

device in the digital still camera.

• Use a digital still camera memory card or other

storage device that has been formatted according

to the instruction manual supplied with the digital still

camera.

• Operations are not guaranteed for all USB devices.

Also, operations differ depending on the features of

the USB device and the video being played.

Cannot select the connected equipment on the

menu or cannot switch the input

• Check the cable connection.

Sound

No sound, but good picture

• Press 2 +/– or %.

• Check if the “Speakers” is set to “TV Speakers”

(page 27).

No sound or noisy sound

• Check if the TV system setting is appropriate

(page 29).

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Sony KLV-46EX430 User Manual Page 37

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