Sony KDL-40X2000 Operations Instructions download pdf (Page 48)

Troubleshooting

Check whether the 1 (standby) indicator is flashing in red.

When it is flashing

The self-diagnosis function is activated.

1 Count how many 1 (standby) indicator flashes between each two second break.

For example, the indicator flashes three times, then there is a two second break, followed by another three flashes, etc.

2 Press 1 on the TV (right side) to switch it off, disconnect the mains lead, and inform your dealer or

Sony service centre of how the indicator flashes (number of flashes).

When it is not flashing

1 Check the items in the tables below.

2 If the problem still persists, have your TV serviced by qualified service personnel.

Picture

Problem Cause/Remedy

No picture (screen is dark) and

no sound

• Check the aerial connection.

• Connect the TV to the mains, and press 1 on the TV (right side).

• If the 1 (standby) indicator lights up in red, press TV "/1.

No picture or no menu

information from equipment

connected to the scart

connector

• Check that the optional equipment is on and press / repeatedly until

the correct input symbol is displayed on the screen.

• Check the connection between the optional equipment and the TV.

Double images or ghosting

• Check aerial/cable connections.

• Check the aerial location and direction.

Only snow and noise appear

on the screen

• Check if the aerial is broken or bent.

• Check if the aerial has reached the end of its serviceable life (three to five

years in normal use, one to two years at the seaside).

Distorted picture (dotted lines

or stripes)

• Keep the TV away from electrical noise sources such as cars, motorcycles,

hair-dryers or optical equipment.

• When installing optional equipment, leave some space between the optional

equipment and the TV.

• Make sure that the aerial is connected using the supplied coaxial cable.

• Keep the aerial cable away from other connecting cables.

Picture noise when viewing a

TV channel

• Select “Manual Programme Preset” in the “Analogue Set-up” menu and

adjust “AFT” (Automatic Fine Tuning) to obtain better picture reception

(page 36).

Some tiny black points and/or

bright points appear on the

screen

• The picture of a display unit is composed of pixels. Tiny black points and/or

bright points (pixels) on the screen do not indicate a malfunction.

No colour on programmes

• Select “Reset” in the “Picture” menu to return to the factory settings

(page 24).

No colour or irregular colour

when viewing a signal from the

Y, PB/CB, PR/CR sockets 4

or 7

• Check the connection of the Y, PB/CB, PR/CR sockets 4 or 7.

• Make sure that the Y, P

B/CB, PR/CR sockets 4 or 7 are firmly seated in

their respective sockets.

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Sony KDL-40X2000 Operations Instructions Page 48

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