Sony SCPH-55006 GT User Manual download pdf (Page 26)

Please go through this

section if you experience

difficulty in operating the

PlayStation®2 console.

• If you experience any of the following

difficulties, use this troubleshooting

guide to help remedy the problem before

requesting repair. Should any problem

persist, call the PlayStation

® service line

number listed on your warranty card for

technical assistance.

• Make sure the AC power cord is

connected to the console and the wall

outlet, and the TV (or VCR) or the

supplied accessories are connected to the

console correctly.

Power

The power is not turned on.

, Check that the AC power cord is connected

securely.

, The console is not turned on. Turn on the

console using the main power switch on

the console rear.

Picture

There is no picture.

, Check that the console is connected to the

TV (or VCR) with the AV cable (integrated

audio/video).

, Check that

the console and the TV (or

VCR)

are turned on.

, Check that you have selected the video

input on the TV (or VCR).

, Check that the AV cable (integrated audio/

video) is connected securely.

, Check that the inserted disc can be played

with this console (see page 3).

, Check that the disc is placed with the label

side facing up (data side down).

, The disc is not inserted correctly.

, DVD playback has been stopped.

, Try another set of AV cables .

, The progressive scan option is set to “On”

when using a TV that does not support

progressive scan (480p), or when using a

cable other than the component AV cable

(for PlayStation

2).

With the DVD inserted in the console, press

the 1 (standby)/reset button on the

console front. Then hold down the START

button of the analog controller

(DUALSHOCK

2) inserted into controller

port 1 until the DVD picture is displayed.

When DVD playback begins, “Progressive”

will be set to “Off”, allowing the DVD

video to be displayed as normal.

“Progressive” can also be set to “Off” in the

Version Information screen (page 9).

Picture noise appears.

, The console is placed on an unstable

surface. Place the console on a stable and

flat surface. Do not shake or vibrate the

console.

, Clean the disc.

, Moisture has condensed inside the console

(see page 2).

, If the video signal from the console has to

go through the VCR to get to the TV, the

copy protection applied to some DVD

videos could affect picture quality. When

playing a DVD video, connect the console

to the TV directly (see page 6).

, The progressive scan option is set to “On”

when using a TV that does not support

progressive scan (480p), or when using a

cable other than the component AV cable

(for PlayStation

2).

Do not open the disc tray or remove the

DVD. With the DVD inserted in the

console, press the 1 (standby)/reset button

on the console front. Then hold down the

START button of the analog controller

(DUALSHOCK

2) inserted into controller

port 1 until the DVD picture is displayed.

When DVD playback begins, “Progressive”

will be set to “Off”, allowing the DVD

video to be displayed as normal.

“Progressive” can also be set to “Off” in the

Version Information screen (page 9).

, Some video images appear unnatural when

using progressive scan, even when the TV

supports progressive mode.

Set “Progressive” to “Off”, and view in

standard interlace mode.

The aspect ratio cannot be changed

according to the TV when playing wide

picture DVD videos.

, Depending on the disc, the aspect ratio is

fixed.

, Check that the console is connected to the

TV directly. (The selector or receiver

(amplifier) may be connected between the

console and the TV.)

, Depending on the TV, the aspect ratio is

fixed.

When playing a DVD-RW disc recorded in VR

mode, the message “Playback is restricted.

Cannot play.” is displayed on the screen and

then the screen turns blue.

, You may be playing a disc that contains

“copy-once” content. Video recorded on

CPRM-compatible DVD-RW discs using

the copy-once feature cannot be played

back. For details, see “Notes on the

playback of DVD-R/DVD-RW/DVD+R/

DVD+RW discs” on page 3.

Sound

There is no sound.

, Check that the console is connected to the

TV (or VCR) with the AV cable (integrated

audio/video).

, Check that the console and the TV (or VCR)

are turned on.

, Check that you have selected the video

input on the TV (or VCR).

, Check that the TV volume is set properly or

“mute” is not selected on the TV.

, Check that the AV cable (integrated audio/

video) is connected securely.

, Check that the inserted disc can be played

with this console. (see page 3)

, Check that the disc is placed with the label

side facing up (data side down).

, Check that

you have connected the console

to the audio input connectors on the receiver

(amplifier) correctly. Refer also to the

instructions supplied with your amplifier.

, Try another set of AV cables.

, Check the speaker connections and

settings. Refer also to the instructions

supplied with your amplifier.

, Check that you have selected the

appropriate input on the receiver

(amplifier) so that you can listen to sound

from the console. Refer also to the

instructions supplied with your amplifier.

, The console is in pause mode.

, The console is in search/slow-motion mode

(when playing a DVD video).

, You are playing an audio CD or DVD with

a DTS audio track.

Do not play back DTS audio tracks when

the console is connected to an audio device

without a built-in DTS decoder (see page

24).

, The system setting is not correct for when

the console is connected to audio

equipment with DIGITAL OUT (OPTICAL)

connectors (see page 7).

Poor sound quality.

The console is placed on an unstable surface.

Place the console on a stable and flat surface.

Do not shake or vibrate the console.

, Clean the disc.

, Moisture has condensed on the disc

(see page 2).

, You are playing an audio CD or a DVD

with DTS audio tracks.

You can play an audio CD or DVD with

DTS audio tracks only when the console is

connected to audio equipment with a built-

in DTS decoder.

The surround effect is difficult to hear when

you are playing a DVD video with a Dolby

Digital audio track.

Check the speaker connections and settings.

Refer to the operating manual of your

receiver (amplifier).

Troubleshooting

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Sony SCPH-55006 GT User Manual Page 26

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