Sony HCD-GSX100W User Manual Page 35

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Troubleshooting
masterpage:Right
filename[\\Win-
78\got78\GSX100Wkaihan\DTP\4245586122\424558612MHCGSX100WU2\GB10TRB-CEL.fm]
35
GB
model name1[MHC-GSX100W/MHC-GSX75]
[4-245-586-12(2)] U2/CA2
CD/MP3
Play does not start.
Close the front cover.
Check if the disc is correctly loaded in the slot.
Wipe the disc clean (page 38).
Replace the disc.
Place the disc that this system can play.
Place the disc in the tray with the label side facing
right.
Remove the disc and wipe away the moisture on
the disc, then leave the system turned on for a few
hours until the moisture evaporates.
•Press nN to start play.
Play does not start from the first track.
Press PLAY MODE repeatedly until both “PGM”
and “SHUF” disappear to return to Normal Play.
MP3 audio track cannot be played back.
Recording was not performed according to the
ISO 9660 level 1 or level 2 format, or Joliet in the
expansion format.
The MP3 audio track does not have the extension
“.MP3”.
The data is not stored in MP3 format.
Discs containing tracks other than MPEG1, 2
Audio Layer-3 files cannot be played.
MP3 audio tracks take longer to play back than
others.
After the system reads all tracks on the discs,
playback may take more time than usual if:
– the number of albums or tracks on the disc is
very large.
– the album and track organization structure is
very complex.
The album title, track title and ID3 tag do not
appear correctly.
Use a disc that conforms with ISO 9660 level 1,
level 2, or Joliet in the expansion format.
The disc ID3 tag is not ver. 1 (ver. 1.0 or 1.1).
The sound skips.
Wipe the disc clean (page 38).
Replace the disc.
Try moving the system to a place without
vibration (e.g., on top of a stable stand).
Try moving the speakers away from the system, or
placing them on separate stands. When you listen
to a track with bass sounds at high volume, the
speaker vibration may cause the sound to skip.
Tuner
Severe hum or noise/stations cannot be
received.
Set the proper band and frequency (page 19).
Connect the antenna properly (page 7).
Find a place and an orientation that provide good
reception, then set up the antenna again. If you
cannot obtain good reception, we recommend you
connect a commercially available external
antenna.
The supplied FM lead antenna receives signals
along its entire length, so make sure you extend it
fully.
Locate the antennas as far away from the speaker
cords as possible.
Consult your nearest Sony dealer if the supplied
AM antenna has come off the plastic stand.
Try turning off surrounding electrical equipment.
A stereo FM program cannot be received in
stereo.
Press FM MODE/REPEAT on the unit until “ST”
appears in the display.
Tape deck
The tape does not record.
No cassette is loaded. Load a cassette.
The tab has been removed from the cassette.
Cover the broken tab with adhesive tape
(page 39).
The tape has wound to the end.
The tape does not record or play, or there is a
decrease in sound level.
The heads are dirty. Clean them (page 39).
The record/playback heads are magnetised.
Demagnetise them (page 39).
The tape does not erase completely.
The record/playback heads are magnetised.
Demagnetise them (page 39).
There is excessive wow or flutter, or the sound
drops out.
The capstans or pinch rollers in the tape deck are
dirty. Clean them using a cleaning cassette.
Noise increases or the high frequencies are
erased.
The record/playback heads are magnetised.
Demagnetise them (page 39).
continued
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