Sony PEG-TJ25 User Manual download pdf (Page 18)

Sony Personal Entertainment Organizer PEG-TJ35/TJ25 US A-BQK-100-11 (1)

B Are your CLIÉ handheld with the plug adapter and the USB cable properly

connected?

B Is there sufficient memory space of your CLIÉ handheld?

Delete any unnecessary data/files and then perform the HotSync

operation

again.

B Are you using the same user name that is used for another CLIÉ handheld?

Change the user name.

Verifying your computer

B Is Palm™ Desktop for CLIÉ installed?

B Is the operating system on your computer compatible?

The following operating systems are compatible with your CLIÉ handheld.

Operating systems other than the following are not supported.

• Microsoft Windows 98 Second Edition

• Microsoft Windows 2000 Professional

• Microsoft Windows Me

• Microsoft Windows XP

Note

Upgrade versions of operating systems are not supported.

B If you are using Windows 2000 Professional or Windows XP, log in as an

“Administrator”.

B Is the USB cable properly connected to your computer?

B Is (HotSync) displayed in the task tray (Notification area) at the bottom

right of your computer window?

If not, click [Start], select [Programs] ([All Programs] for Windows XP)-

[Sony Handheld], and click [HotSync Manager] to start HotSync

Manager.

B Is [Local USB] in the shortcut menu selected? (You can display this by

clicking (HotSync) in the task tray (Notification area) at the bottom

right of your computer window.)

If not, select [Local USB].

I cannot perform the local HotSync

operation (continued)

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Sony PEG-TJ25 User Manual Page 18