Sony KLV-32T400A User Manual download pdf (Page 34)

KLV-32/26/19T400A/26/19T400G/19T400W

4-112-072-13(1)

Good picture, but noisy sound • The TV system setting is inappropriate.

• If the sound of all the channels are noisy, perform “Auto Tuning” in the “Channel

Set-up” menu to preset the channel again (page 29).

• If the sound of some channels is noisy, select the channel, then perform “Manual

Programme Preset” in the “Channel Set-up” menu, and select the appropriate TV

system (“TV System”) (page 30).

Some tiny black points and/or

bright points appear on the

screen

• The picture of a display unit is composed of pixels. Tiny black points and/or bright

points (pixels) on the screen do not indicate a malfunction.

No colour on programmes • Select “Reset” in the “Picture” menu to return to the factory settings (page 24).

No colour or irregular colour

when viewing a signal from the

Y, P

B/CB, PR/CR jacks of /

• Check the connection of the Y, P

B/CB, PR/CR jacks of / .

• Make sure that the Y, P

B/CB, PR/CR jacks of / are firmly seated in their

respective jacks.

Picture flashes initially when

changing to HDMI mode or

switching on the TV with HDMI

mode

• This is probably caused by the authentication process between HDMI equipment

and the TV. It does not indicate a malfunction.

Sound

No sound, but good picture • Press 2 +/– or % (Mute).

• Check if the “Speaker” is set to “TV Speaker” from the “AV Set-up” menu in “Set-

up” menu (page 27).

TV cannot receive FM radio

station

• Connect a separate FM antenna and the TV channel source through an antenna

selector (switch) to your TV (page 7).

General

The TV turns off automatically

(the TV enters standby mode)

• Check if the “Sleep Timer” is activated, or confirm the “Duration” setting of “Wake

Up Timer” (page 27).

The TV turns on automatically • Check if the “Wake Up Timer” is activated (page 27).

Some input sources cannot be

selected

• Select “Video Labels” in the “AV Set-up” menu and cancel “Skip” of the input

source (page 27).

The remote does not function • Replace the batteries.

The wide screen mode

changes spontaneously when

“Auto Wide” is “On”

• When changing between two input modes, the TV detects the optimum wide screen

mode. During this period, an irregular wide screen mode may appear.

• The wide mode is switched automatically according to the revised signal with a

Wide ID signal (only available for video input and HDMI input).

• The “Auto Wide” feature stops working temporarily when you press , and

resumes after a while. To fix in the manually selected wide screen mode, set “Auto

Wide” to “Off” in the “Screen” menu (page 25).

Cannot play shooting games • Some shooting games which involve pointing a light beam at the TV screen with an

electronic gun or rifle cannot be used with your TV. For details, see the instruction

manual supplied with the video game software.

The TV cabinet creaks • Changes in room temperature sometimes make the TV cabinet expand or contract,

causing a noise. This does not indicate a malfunction.

Problem Cause/Remedy

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Sony KLV-32T400A User Manual Page 34

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