Sony VGN-AR71M User Manual download pdf (Page 11)

Troubleshooting

What should I do if a message window, notifying of

incompatibility or improper installation of the battery

pack, appears and my computer enters Hibernate

mode?

❑ This issue could be due to the battery pack not being installed properly.

To resolve this issue, turn off your computer and remove the battery

pack. Then install the battery pack to the computer again. For details, see

the on-screen User Guide.

❑ If the issue persists after performing the above, it means the installed

battery pack is not compatible. Remove the battery pack and contact

VAIO-Link.

What should I do if Windows does not start, showing

a message, when I start my computer?

On all models except VGC-LM series, VGC-LT series, and

VGX-TP series models

If you enter a wrong power-on password three times consecutively, the Enter

Onetime Password message appears. If you enter a wrong power-on

password three times consecutively again, the System Disabled message

appears and Windows will not start. Press and hold the power button for

more than four seconds to check that the power indicator goes off. Wait for

10 or 15 seconds, then restart your computer and enter the correct

password. When entering the password, check that the Num lock indicator

and Caps lock indicator are off. If any are lit, press the Num Lk key or the

Caps Lock key to turn off the indicator before entering the password.

On VGC-LM series and VGC-LT series models

If you enter a wrong power-on password three times consecutively, the Enter

Onetime Password message appears and Windows will not start. Press and

hold the power button for more than four seconds to check that the power

indicator goes off. Wait for 10 or 15 seconds, then restart your computer and

enter the correct password. When entering the password, check that the

Num lock indicator and Caps lock indicator on the wireless keyboard are off.

If any are lit, press the Num Lk key or the Caps Lock key to turn off the

indicator before entering the password.

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Sony VGN-AR71M User Manual Page 11