Sony PCG-GR300K User's Guide download pdf (Page 188)

Troubleshooting Drives, PC Cards and Peripheral Devices

I cannot establish a connection between two VAIO

computers when using an i.LINK

cable

Disconnect the i.LINK cable from both computers, and then reconnect it.

Wait for the computers to respond. If neither computer responds after a few moments, restart both computers.

Note:

The computers may not recognize an i.LINK connection after returning from a power saving mode (Standby or Hibernate). If

this happens, restart the computers to establish a connection.

My floppy disk drive (optional) cannot write to a floppy disk.



Check that the optional, external floppy disk drive is properly connected to your notebook. See Connecting an

External Floppy Disk Drive for more information.



If the floppy disk is write-protected, disable the write-protect feature or use a floppy disk that is not

write-protected.

My optical disc drive is not playing m y CD or DVD properly.



Check that the label of the disc is facing up.



If the disc requires software, check that the software is installed according to the manufacturer's instructions.



A dirty or damaged disc may cause the notebook to stop responding while it tries to read the disc. If necessary,

restart the notebook, remove the disc, and then check it for dirt or damage.



If you see video but cannot hear audio, check all of the following:



Check that your optical drive does not have the mute setting enabled.



Check the volume setting in the audio mixer.



If you are using external speakers, check the volume settings, and then check the connections between

your external speakers and the notebook.

Click Start, Settings, Control Panel, System, and then select the Hardware tab.

Click Device Manager, and make sure the correct drivers are properly installed.



Do not use adhesive labels to identify the CD. The label may come off while the disc is in use in the optical drive and

cause the drive to malfunction.



If a region code warning appears when you try to use your optical drive, it may be that the DVD you are trying to

play is incompatible with the optical drive. Check the region code listing on the DVD packaging.



Condensation may cause the notebook to malfunction. If this occurs, do not use it for at least one hour.

My optical drive tray does not open.



Check that the notebook is turned on.



Press the Eject button on the optical drive.



If the Eject button does not work, open the tray by inserting a thin, pointed object (such as a paper clip) in the hole

to the right of the Eject button.

I cannot use Digital Video (DV) devices. The m essage "DV equipm ent seem s to be disconnected or turned off"

appears.



Check that the DV device is turned on and that the cables are properly connected.



If you are using multiple i.LINK

devices, the combination or order of the devices may be causing the problem. In this

case, turn off your notebook and all connected devices. Disconnect the devices that are not in use. Check the

connections for each device, and then restart your notebook.

My PC Card is not working.



Check that the PC Card is installed properly.



Check that the PC Card is compatible with Microsoft

Windows



Use the Sony Notebook Setup utility to disable devices you are not currently using.

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