
Troubleshooting Your Computer
59
Why won’t the power management respond?
Your computer’s operating system may become unstable if a lower power state,
such as Hibernate, is initiated and changed before the computer completely
enters the lower power state.
To restore the computer to its normal operating stability
1 Close all open programs.
2 Restart the computer. Follow these steps:
1 Press the Windows key .
2 Press U. The Turn off computer window opens.
3 Press R to select restart.
4 (Windows 2000) Press Enter.
3 If the computer does not restart,
1 (Windows XP) Press Ctrl+Alt+Delete simultaneously. The Windows
Task Manager window appears.
(Windows 2000) Press Ctrl+Alt+Delete simultaneously. The Windows
Security dialog box appears.
2 (Windows XP) Press Alt to highlight the menu bar, and press the Right
Arrow key to select Shut Down.
(Windows 2000) Press the Right Arrow key to select Shut Down.
3 Press Enter.
4 Press R to select restart.
5 (Windows 2000) Press Enter.
4 If this procedure does not work, press and hold the power button for four
seconds or longer to turn off the computer.
✍ Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with
the power button may result in data loss in files that are currently open.
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