Sony DVP-NS71HP User Manual download pdf (Page 69)

Additional Information

Troubleshooting

If you experience any of the following

difficulties while using the player, use this

troubleshooting guide to help remedy the

problem before requesting repairs. Should

any problem persist, consult your nearest

Sony dealer.

Power

The power is not turned on.

, Check that the power cord is connected

securely.

Picture

There is no picture/picture noise appears.

, Re-connect the connecting cord securely.

, The connecting cords are damaged.

, Check the connection to your TV (page 17)

and switch the input selector on your TV so

that the signal from the player appears on

the TV screen.

, The disc is dirty or flawed.

, If the picture output from your player goes

through your VCR to get to your TV or if

you are connected to a combination TV/

VIDEO player, the copy-protection signal

applied to some DVD programs could affect

picture quality. If you still experience

problems even when you connect your

player directly to your TV, try connecting

your player to your TV’s S VIDEO input

(page 17).

, You have selected “PROGRESSIVE

AUTO” or “PROGRESSIVE VIDEO”

using the PROGRESSIVE button on the

front panel (the PROGRESSIVE indicator

lights up) even though your TV cannot

accept the progressive signal. In this case,

disconnect the HDMI cord from the player

and then select “NORMAL

(INTERLACE)” so that the

PROGRESSIVE indicator turns off.

, Even if your TV is compatible with

progressive format 480p signals, the image

may be affected when you set the player to

progressive format. In this case, select

“NORMAL (INTERLACE)” using the

PROGRESSIVE button on the front panel

so that the PROGRESSIVE indicator turns

off and the player is set to normal (interlace)

format.

, The player is connected to an input device

that is not HDCP compliant (the HDMI

indicator on the front panel does not light

up). See page 18.

, If the HDMI OUT jack is used for video

output, changing the “HDMI

RESOLUTION” setting in “SCREEN

SETUP” may solve the problem (page 63).

Connect the TV and the player using a video

jack other than the HDMI OUT, and switch

the TV’s input to the connected video input

so that you can see the on-screen displays.

Change the “HDMI RESOLUTION”

setting in “SCREEN SETUP,” and switch

the TV’s input back to HDMI. If the picture

still does not appear, repeat the steps and try

other options.

, If the signal from the LINE OUT (VIDEO)

or S VIDEO OUT jacks is distorted, change

the “HDMI RESOLUTION” setting in

“SCREEN SETUP” to “720 × 480p.”

There is no picture or the picture noise

appears when connected to the HDMI OUT

jack.

, Try the following: 1Turn the player off

and on again. 2Turn the connected

equipment off and on again. 3Disconnect

and then connect the HDMI cord again.

The picture does not fill the screen, even

though the aspect ratio is set in “TV TYPE”

under “SCREEN SETUP.”

, The aspect ratio of the disc is fixed on your

DVD.

Sound

There is no sound.

, Re-connect the connecting cord securely.

, The connecting cord is damaged.

, The player is connected to the wrong input

jack on the amplifier (receiver) (page 21).

, The amplifier (receiver) input is not

correctly set.

, The player is in pause mode or in Slow-

motion Play mode.

, The player is in fast forward or fast reverse

mode.

, If the audio signal does not come through

the DIGITAL OUT (OPTICAL or

COAXIAL)/HDMI OUT jack, check the

audio settings (page 67).

, While playing a Super VCD on which the

audio track 2 is not recorded, no sound will

come out when you select “2:STEREO,”

“2:1/L,” or “2:2/R.”

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Sony DVP-NS71HP User Manual Page 69

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