Sony PCV-RZ36G User Manual download pdf (Page 202)

About the Modem

Why is my modem connection slow?

Many factors can influence modem connection speed, such as:



Telephone line noise.



Incompatibility with other telephone equipment such as fax machines or other modems.



Internet Service Providers (ISP) connection capability may vary.

If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, check the

following:



Contact your telephone company and ask them to verify that your telephone line is free from line noise.



If your problem is fax-related, check that there are no problems with the fax machine you are calling and that it is

compatible with fax modems.



For optimum performance, verify that your ISP point of presence (POP) telephone number is compliant with V.90

standards.



If you are having a problem connecting with your ISP, check that they are not experiencing technical problems.



Try connecting your modem through another telephone line, if available.

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Sony PCV-RZ36G User Manual Page 202