Sony PCV-RZ49 User Manual download pdf (Page 83)

Resources for Additional Help and Support

❑ An automated tutorial library that contains interactive, easy-to-understand

lessons on using your computer’s hardware and software features.

❑ Links that enable you to:

❑ quickly find the nearest Sony service center locations.

❑ arrange for repairs or check repair status.

❑ review warranty information.

❑ e-mail your question or comments to the Sony Customer Information

Services Center.

❑ check pricing and availability for products, accessories and parts, as

well as purchase online.

❑ access the Sony Solutions Knowledge Base, a database that contains

answers to many frequently asked questions.

Sony Customer Information Services Center

If other support options do not resolve your issue, you can contact a Sony

Support representative directly.

Before making a call to the Sony Customer Information Services Center, have

this basic information readily available.

1 VAIO® computer system type.

2 Model number.

3 Serial number

Example:

4 Operating system.

5 Hardware feature or software application that has a problem. (See

“Resources for Additional Help and Support” on page 82, for the appropriate

software contact information.)

6 Brief description of the issue.

For VAIO® computers purchased in the U.S. and Canada, contact a Sony

Support representative at 1-888-476-6972.

* The serial number is located on the back panel of your computer. The serial number is on a white barcode

label.

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Sony PCV-RZ49 User Manual Page 83