Sony PCV-RZ20CP User Manual download pdf (Page 61)

Contacting Sony for Help and Support

Sony Customer Information Services Center

If other support options do not resolve your issue, you can contact a Sony

Support representative directly.

Before making a call to the Sony Customer Information Services Center, have

this basic information readily available.

1 VAIO® computer system type

2 Model number

3 Serial number

Example:

4 Operating system

5 Hardware feature or software application issue

6 Brief description of the issue

For VAIO® computers purchased in the U.S. and Canada, contact a Sony

Support representative at 1-888-476-6972.

* The serial number is located on the back panel of your computer. The serial number is on a

white barcode label.

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Sony PCV-RZ20CP User Manual Page 61