Sony SAT-A55 User Manual download pdf (Page 77)

Other Information

Digital Satellite Receivers

SONY ELECTRONICS INC. (“SONY”) warrants this Product

(including any accessories) against defects in material or

workmanship as follows:

1 LABOR. For a period of 90 days from the original date of

purchase, if the Product is determined to be defective, SONY

will repair or replace the Product at no charge. After this 90

day period, you must pay for all labor charges.

2 PARTS. For a period of one (1)year from the originaldateof

purchase, SONY will supply, at no charge, new or rebuilt

replacements in exchange for defective parts. Any

replacements will be warranted for the remainder of the

original warranty period or ninety (90) days from installation

by SONY’s authorized facility, whichever is longer.

3 ACCESSORIES. Parts and labor for all accessories are for one

(1) year.

4 IN-HOME. For a period of one (1) year from installation date,

if the unit was professionally installed by a SONY authorized

Digital Satellite Receiver Installer and the LNB (Elect ronic

Antenna Element) fails to function properly, SONYwill repair

or replace the LNB with a new or rebuilt part. Labor to repair

or replace the LNB (after 90 days from purchase) will be at

yourexpense.If noproblemisfound,orany otheritemfails,it

willbeyourresponsibilitytopaytheinstallertheirregularrate

for an in-home service call.

To obtain warranty service, you must take the Product, or deliver

the Product freight prepaid, in either its original packaging or

packaging affording an equal degree of protection, to a SONY

authorized Digital Satellite Receiver service facility. Please see the

telephonenumberat the end of this section foranumbertocallto

locate the closest facility.

This warranty does not cover customer instruction, installation,

setup adjustments or signal reception problems.

This warranty does not cover cosmetic damage or damage due to

acts of God, accident, misuse,abuse, negligence, commercial use,

or modification of, or to any part of the Product, including the

antenna. This warranty does not cover improper installation (if

self-installed), lossof useof theproduct, or wasted programming

chargesdueto productmalfunction. Thiswarrantydoesnotcover

damage due to improper operation or maintenance, connection to

improper voltage supply, or attempted repair by anyone other

than a facility authorized by SONY to service the Product. This

warranty does not cover Products sold AS IS or WITH ALL

FAULTS. This warranty is valid only in the United States.

Proof of purchase in the form of a bill of sale or receipted invoice

which isevidence thatthe unit iswithin the Warrantyperiod must

be pres ented to obtain warranty service.

This warranty is invalid if the factory applied serial number has

been altered or removed from the Product.

Some states do not allow the exclusion or limitation of incidental

or consequential damages, or allow limitations on how long an

implied warranty lasts, so the above limitations or exclusions may

notapplytoyou.Inaddition,ifyouenterintoaservicecontract

with the SONY Partnership within 90 days of the date of sa le, the

limitation on how long an implied warranty lasts does not apply

to you. This warranty givesyou specific legal rights,andyou may

have other rights w hich vary from stat eto state.

Foryourconvenience,SONYELECTRONICSINC.hasestablished

telephone numbers for frequently asked questi on s. To loc at e the

servicer or dealer nearest you, for assistance or resolution of a

service problem, or for product information or operation, call:

SONY SATELLITE SYSTEM INFORMATION CENTER

1-800-838-7669 (Sony)

Foran accessoryor partnotavailablefromyourauthorized dealer,

call:

1-800-488-7669

About Sony Customer Support

EveryDIRECTVSy s temm anufacturedbySonycomeswithS ony’s

Express Support at no charge to you. In the event of a system

failure, our Express Support Program can hav e a replacement

receiver on itsway to yo u via overnight Federal Express (for c alls

Monday-Friday until7:30 pm Eastern Time; Saturday delivery

depends upon zip code). All it takes is a valid credit card to cover

a security deposit, and Sony will pay freight in both directions.

Our Express Support co ntinues wit h our 800 number, staffed by

dedicated technical representatives who can answer questions on

dealer locations, system operation,installation, hookup,

accessories, and how to get the most out of your home

entertainment system. Sony’s Express Support program: another

expression of our commitment to excellence in customer service.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS

WARRANTY IS THE EXCLUSIVE REMEDY OF THE

CONSUMER. SONY SHALL NOT BE LIABLE FOR ANY

INCIDENTAL OR CONSEQUENTIAL DAMAGESFOR

BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON

THIS PRODUCT. IN NO EVENT SHALL SONY BE LIABLE

FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES

WHATSOEVER ARISING OUT OF THE USE OR INABILITY

TO USE THE PRODUCT. UNDER NO CIRCUMSTANCES

SHALL SONY’S LIABILITY, IF ANY, EXCEED THE

PURCHASE PRICE PAID FOR THE PRODUCT. EXCEPT TO

THE EXTENT PROHIBITED BY APPLICABLE LAW, AN Y

IMPLIED WARRANTY OR MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE ON T HIS

PRODUCT IS LIMITED IN DURATION TO THE DURATION

OF THIS WARRANTY.

Limited Warranty

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Sony SAT-A55 User Manual Page 77

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