Sony SAT-A50 User Manual Page 72
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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72
Problem What you can do
Poor picture quality or no picture • If you are receiving only a few stations, (only 2 or 3 channels for example), call
your service provider to have your programming activated.
• Some pay per view programs may be protected by Macrovision copy
protection at the discretion of the copyright owner. You may want to connect
the Digital Satellite Receiver directly to your TV.
• Check the connections to your TV and other equipment (see pages 7–13).
• Make surethat your TV and other equipment are set to the input source to
which you connected your Digital Satellite Receiver, for example, channel 3 or
4, Video 1 or 2 (see pages 9–10).
• Check the Satellite Dish Antenna’s signal strength (see page 23).
• Make sure the RG-6 coaxial cable is properly connected to the Satellite Dish
Antenna.
• If the cable distance between the Satellite Dish Antenna and the Digital
Satellite Receiver is more than 100 feet, you must use the Sony Amplifier EAC-
DA1.
• Make sure your Access Card is inserted correctly (see page 13).
• Move any antenna cables that may be directly above your Digital Satellite
Receiver.
• Change the setting of the CH3/CH4 switch on the back of the Digital Satellite
Receiver. This could improve picture quality only if you are using the UHF/
VHF IN jack of the Digital Satellite Receiver to connect a local TV antenna or
cable company service.
You cannot access a program. • Make sure you subscribe to the station you are trying to access. Your service
provider can tell you to which stations you subscribe.
•Makesurethestationyouaretryingtoaccessisnotsettobeskipped(seepage
49).
• Make sure the system is not locked (seepage 58).
• Use the Program Guide to access the station (see page 36).
• Press the SAT FUNCTION button on the remote control before you select a
channel (see page 20).
You cannot order a pay per view program• Make sure your Digital Satellite Receiver is connected to a telephone line (see
page 8).
• Make sure the system is not locked (seepage 58).
• Use the Program Guide to access the station (see page 36).
• If the message “Purchaseinformation notavailable” appears, you mustcontact
your service provider to order the program.
• Your Access Card may be full. If so, contact your service provider.
• It may be too late to order the program you want. If so, check for other show
times(seepage44).
You cannot find the station of the pay per
view program that you ordered
• See “CheckingPayPerView Purchases” on page 59 toget information(station,
start time, etc.) about programs that you have ordered.
You cannot cancel a pay per view order • You cannot cancel pay per view orders that you have watched. Contact your
service provider for details.
The program highlighted in the Program
Guide does not appear
• Highlight and select the program. Although the program youhighlight
appears in theMedia Window, you must press the button to complete your
selection (see page 36).
Troubleshooting
- DIRECTV Digital 1
- Satellite Receiver 1
- Attention 2
- Owner’s Record 2
- Customer Support 2
- Getting Started! 3
- Features 4
- Contents 5
- Carton Contents 6
- Insert two size AA batteries 7
- (supplied) 7
- RG-6 Coaxial Cable from 8
- Satellite Dish Antenna 8
- Telephone Cord 8
- Step 3: Connecting Your TV 9
- (OPTICAL) 10
- Connecting Your Digital 11
- (SAT-A50 only) 12
- Using Your Remote Control 14
- Viewing Pictures From Your 15
- Digital Satellite Receiver 15
- RECEIVER 16
- SATELLITE 16
- Turning On the Power 19
- Press the CH +/– buttons 20
- Press the MENU button 21
- Using the On-Screen Displays 21
- (SYSTEM) 22
- Using theOn-Screen Displays 23
- (continued) 24
- VCR test is complete 26
- When you schedule two or more 27
- Highlight and select “Test” 28
- Select “Return” 28
- Setting the Aspect Ratio 29
- Replacing Your Access Card 30
- Reception (SAT-A50 only) 31
- Highlight and select “RF” 32
- CODE SET 33
- (GUIDES) 34
- Using the Alpha List 35
- Using the Program Guide 36
- CATEGORY 37
- Using the Station Index 38
- FAVORITE 39
- F a v 1 41
- Using Other Guides 42
- Select the category you want 43
- Viewing Pay Per View Programs 44
- PREFERENCES 45
- Selecting Data Services 51
- Viewing Messages (MESSAGES) 52
- LOCKS & LIMITS 53
- Highlight and select “Edit” 53
- Highlight and select “OK” 54
- Locking Your Receiver 57
- Unlocking Your Receiver 58
- (PURCHASES) 59
- TIMER & REC 61
- REC display 62
- Setting Audio Options (AUDIO) 64
- Setting Up the Remote Control 65
- Manufacturer Codes 66
- Other Information 67
- Front Panel 68
- SAT-A50 Back Panel 69
- SAT-B50 Back Panel 70
- Specifications 71
- Troubleshooting 72
- Service Requirements 74
- Declaration of Conformity 74
- Limited Warranty 75
- Printed in U.S.A 80
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