Sony KLV-27HR3 User Manual download pdf (Page 32)

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

Problem Possible solution

No picture

No picture (screen is dark) and no sound. • Check the aerial connection.

• Connect the TV to the mains, and press the power switch on the

top side of the TV set.

• If the (standby) indicator is on, press TV on the remote

control.

The TV turns off automatically. (The TV

enters the standby mode.)

• Check if the Sleep Timer is activated (page 27).

No picture or no menu information from

equipment connected to the Scart

connector.

• Check that the optional equipment is on and press the /

button repeatedly on the remote control until the correct input

symbol is displayed on the screen (page 31).

• Check the connection between the optional equipment and the TV.

Poor picture/Unstable picture

Double images or ghosting. • Check aerial/cable connections.

• Check the aerial location and direction.

Only snow and noise appears on

the screen.

• Check if the aerial is broken or bent.

• Check if the aerial has reached the end of its serviceable life (3-5

years in normal use, 1-2 years at the seaside)

Dotted lines or stripes. • Keep the TV away from electrical noise sources such as cars,

motorcycles, or hair-dryers.

No colour on colour programmes. • Using the menu system, select the “Picture Adjustment” menu and

select “Reset” to return to the factory settings (page 19).

• If you set the “Power Saving” function to “Reduce,” picture colours

may become dimmer (page 21).

Some tiny black points and/or bright

points on the screen.

• The picture of the display is composed of pixels. Tiny black points

and/or bright points (pixels) on the screen, do not indicate a

malfunction.

The picture is too bright.

Picture (stripe) noise.

• Using the menu system, select the “Picture Adjustment” menu and

select “Picture Mode” Then select the desired picture mode (page

18).

• Make sure that the aerial is connected.

• Keep the aerial cable away from other connecting cords.

• Do not use 300-ohm twin lead cables as interference may occur.

Additional Information

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Sony KLV-27HR3 User Manual Page 32

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