Sony NWZ-W274S User Manual download pdf (Page 75)

100

101

WALKMAN Help guide

Getting Started

Transferring Content

Music

Settings

Troubleshooting

Important Information

Specifications

Contents list

Top page > Troubleshooting > List of symptoms and possible

causes > Connection to a computer

Connection to a computer

The computer does not recognize your Walkman.

Your Walkman is not attached to the USB cradle (supplied) properly.

Attach your Walkman to the USB cradle properly and firmly. Charging

will start (the OPR lamp lights up in red) even if the connection was not

made properly, but there is a possibility that the computer has not

recognized the Walkman. In such a case, remove the Walkman from the

USB cradle and then attach to the USB cradle again.

If the terminals are not clean, wet a soft brush such as toothbrush with

water and clean the terminals.

Remove your Walkman from the USB cradle and repeat attaching and

removing it to/from the USB cradle for several times.

The remaining battery power is low or insufficient.

Recharge the battery. When you use your Walkman for the first time, or

if you have not used the Walkman for a long time, it may take a few

minutes to be recognized by the computer, even if charging has already

started (the OPR lamp lights up in red). Check that the computer

recognizes the Walkman after you have connected it to the computer for

about 5 minutes.

Data cannot be transferred to your Walkman from your

computer.

If you transfer files by drag-and-drop on a computer that does not have

Windows Media Player 11 or later installed, only a limited amount of files

may be transferable by drag-and-drop.

Install Windows Media Player 11 or later from the Windows Media Player

download site, then transfer files by drag-and-drop again. Before

installing Windows Media Player 11 or later on your computer, make

sure to check whether your software or service corresponds to Windows

Media Player 11 or later. For details on usage, or support on Windows

Media Player, visit the following web site:

http://support.microsoft.com/

Your Walkman is not attached to the USB cradle (supplied) properly.

Remove the USB cradle, and then reattach it.

There is not enough free space in the built-in flash memory.

Transfer any unnecessary data back to the computer to increase free

space.

For details on the maximum recordable number of files, see [Details].

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Sony NWZ-W274S User Manual Page 75

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