Sony NWZ-E445 Specifications Page 100

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  • TROUBLESHOOTING
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ModelName: Canary_E
PartNumber: 4-154-408-11
100
100
Troubleshooting
Operation
There is no sound.
Th
e volume level is set to zero.
T
urn the volume up (
p. 5).
Th
e headphone plug is not connected properly.
C
onnect the headphone plug properly (
p. 6).
Th
e headphone plug is dirty.
C
lean the headphone plug with a soft dry cloth.
N
o songs or videos are stored on the player.
F
ollow the instructions in the displayed message, and transfer songs or videos
from the computer.
Data cannot be played.
Th
e battery is consumed.
C
harge the battery fully (
p. 17).
I
f the player does not react, even after charging the battery, press the RESET
button to reset the player (
p
. 99).
N
o data is stored on the player.
F
ollow the instructions in the message, and transfer data from the computer.
T
ransferred files are not in a playable format. For details, see “Supported file
format” of “Specifications” (
p
. 125).
S
ongs or videos may not be playable, depending on the file format (
p. 125).
P
hotos may not be displayable, depending on their file size or file format (
p
. 125).
Th
e playback limitation period of the song has expired due to subscription
conditions, etc.
S
ongs with an expired playback limitation period cannot be played back. Update
them using the software used for transferring.
A
fter transferring by drag-and-drop in Windows Explorer, data hierarchy levels do
not correspond to the player (
p
. 28, 33).
Th
e data may be damaged.
D
amaged data within a file may be recognized as a non-playable format. Delete
the damaged data, and then transfer the non-damaged data from your computer
again.
F
iles of the [Record], [Voice] and [FM] folders are renamed on your computer.
I
f you rename files of the [Record], [Voice] and [FM] folders on your computer,
you may not be able to play them on the player.
Continued
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