Sony KDL-22BX20D Operations Instructions download pdf (Page 40)

Troubleshooting

Picture

No picture (screen is dark) and no sound

• Checktheaerial/cableconnections.

• ConnecttheTVtothemains,andpress1onthe

sideoftheTV.

• Ifthe(standby)indicatorlightsupinred,press

I/1.

No picture or no menu information from equipment

connected to the scart connector

• PressMtodisplaytheconnectedequipmentlist,

thenselectthedesiredinput.

• Checktheconnectionbetweentheoptional

equipmentandtheTV.

Double images or ghosting

• Checktheaerial/cableconnections.

• Checktheaeriallocationanddirection.

Only snow and noise appear on the screen

• Checkiftheaerialisbrokenorbent.

• Checkiftheaerialhasreachedtheendofits

servicelife(threetofiveyearsinnormaluse,one

totwoyearsattheseaside).

Picture or sound noise when viewing a TV channel

• Performfinetuningtoobtainbetterpicture

reception(page30).

Some tiny black points and/or bright points appear

on the screen

• Thepictureofadisplayunitiscomposedofpixels.

Tinyblackpointsand/orbrightpoints(pixels)on

thescreendonotindicateamalfunction.

No colour on programmes

• Select“RestoreFactorySettings”(page33).

No colour or irregular colour when viewing a signal

from the Y Pb Pr (Component) sockets

• ChecktheconnectionoftheYPbPr(Component)

socketsandcheckifeachsocketsarefirmlyseated

intheirrespectivesockets.

Sound

No sound, but good picture

• Press2+or%(Mute).

Channels

The desired channel cannot be selected

• Switchbetweendigitalandanaloguemodeand

selectthedesireddigital/analoguechannel.

Some channels are blank

• Scrambled/Subscriptiononlychannel.Subscribeto

thepayTVservice.

• Channelisusedonlyfordata(nopictureor

sound).

• Contactthebroadcasterfortransmissiondetails.

Digital channels are not displayed

• Contactalocalinstallertofindoutifdigital

transmissionsareprovidedinyourarea.

• Upgradetoahighergainaerial.

General

The TV turns off automatically (the TV enters

standby mode)

• Checkifthe“OffTime”(page32)or“Sleep

Timer”(page32)isactivated.

• Ifnosignalisreceivedandnooperationis

performedintheTVmodefor5minutes,theTV

automaticallyswitchestostandbymode.

Distorted picture and/or sound

• KeeptheTVawayfromelectricalnoisesources

suchascars,motorcycles,hair-dryersoroptical

equipment.

• Wheninstallingoptionalequipment,leavesome

spacebetweentheoptionalequipmentandtheTV.

• Checktheaerial/cableconnections.

• Keeptheaerial/cableTVcableawayfromother

connectingcables.

The remote does not function

• Replacethebatteries.

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Sony KDL-22BX20D Operations Instructions Page 40

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