Sony VGN-NW26M User's Guide download pdf (Page 147)

147

Troubleshooting >

Printing

What should I do if I cannot print a document?

❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.

❑ Make sure your printer is compatible with the Windows operating system installed on your computer.

❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer

for more information.

❑ If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart

the computer.

❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may

enable printing. Follow these steps:

1 Click Start and Devices and Printers.

2 Right-click the printer icon and select Properties.

3 Click the Ports tab.

4 Click to cancel the Enable bidirectional support check box.

5 Click OK.

This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and

remote panel.

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Sony VGN-NW26M User's Guide Page 147