Sony PCG-Z1A User Manual download pdf (Page 144)

Frequently asked questions

What do I do if my program stops responding or crashes?



Try restarting your computer.

Click Start on the Windows

taskbar, and click Turn Off Computer.

Click Restart.



If restarting your computer does not work, contact the software publisher or designated provider for technical

support. See Program Support Information for contact information.

Why does the message, "You must insert the Application CD into your optical drive" appear, and the program does not

start?



Some programs may require specific files located on the Application Recovery CD. Insert the disc, and try starting

the program again.



Your optical drive may not be reading the disc.



Make sure you place the CD in the tray with the label facing up.



(For computers with external optical drives) Make sure the optical drive is properly connected to your

computer.

Which program do I use for CD-R/CD-RW functions?



To write data files to a CD-R or CD-RW disc, use the Microsoft

Windows

operating system software on your

computer.



To write audio files to a CD-R or CD-RW, use the Sony SonicStage program preinstalled on your computer. Follow

these steps to open Sony SonicStage:

Click Start, and then click All Programs.

Point to SonicStage, and then click SonicStage from the submenu.

For more information about the SonicStage program, see the SonicStage online help.

Why can't I use the DVgate program?

(For computers with PowerPanel ) If your computer is using the Ultimate Battery Life profile as a power saving mode, you

cannot use the DVgate program. Instead, select another profile. Preferably, connect your computer to AC power when

using these features.

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Sony PCG-Z1A User Manual Page 144