Sony PCG-FXA33 User Manual download pdf (Page 59)

Troubleshooting Software

My software program stops responding or crashes.

❑

Contact the software publisher or designated provider for technical support.

Refer to “Application, Driver, and System Recovery CDs” for more

information.

When I click an application icon, the message “You must insert the application

CD into your optical drive” appears and the software does not start.

❑

Some titles require specific files that are located on the application CD.

Insert the disc and try starting the program again.

❑

Make sure you place the CD in the tray with the label side facing up.

What software do I use for CD-R/CD-RW software functions?

❑

Sony recommends using the preinstalled SonicStage software’s Record

function to create any CDs on your VAIO® computer, if the specific model

you purchased is preconfigured with all necessary components for CD-R and

CD-RW capability. Downloading the optional RealJukebox CD-burning

component to create any Cds on your computer may interfere with normal

system operations.

I cannot use the DVgate™ software.

❑

Connect your notebook to AC power when using DVgate software.

My computer’s start-up time seems longer after I installed AOL. What can I do?

❑

On some computers, installing America Online® (AOL) may increase boot

time by up to one minute. If you experience this on your system and would

like to speed up the time required to start your computer, you may want to

disable the AOL WAN driver. Do the following:

1 Click Start in the Windows® taskbar and then select Control Panel.

2 Click Network and Internet Connections, and select Network

Connections.

3 Right-click the Local Area Connection with device name “WAN

Network Driver,” and select Disable.

Verify that your AOL connection still functions satisfactorily with the WAN

Network Driver disabled. If you need to reverse this setting, repeat the steps

above and select Enable.

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Sony PCG-FXA33 User Manual Page 59