Sony BDV-360FS Operations Instructions download pdf (Page 59)

59

GB

Additional Information

If you experience any of the following

difficulties while using the system, use this

troubleshooting guide to help remedy the

problem before requesting repairs. Should any

problem persist, consult your nearest Sony

dealer.

When you install the S-AIR sub unit (optional),

in the event of a problem with the S-AIR

function, have a Sony dealer check the entire

system together (main unit and S-AIR sub unit).

General

The power is not turned on.

• Check that the AC power cord (mains lead)

is connected securely.

If “PROTECTOR” and “PUSH POWER”

appears alternately in the front panel display.

Press ?/1 to turn off the system, and check

the following item after “STANDBY”

disappears.

• Is anything blocking the ventilation holes of

the system?

After checking the above and fixing any

problems, turn on the system. If the cause of

the problem cannot be found even after

checking the above, consult your nearest

Sony dealer.

Dolby Digital or DTS multi channel sound is

not reproduced.

• Check that the playing Blu-ray Disc, DVD,

etc., is recorded in Dolby Digital or DTS

format.

• Check the audio setting (settings for the

audio output) of the connected component.

The surround effect cannot be obtained.

• Change to another input by pressing the

input button (TV, BD, DVD, SAT/CATV,

DIGITAL 1, DIGITAL 2, TUNER/BAND,

or DMPORT) on the remote, and then go

back to the input you want to check. If

“2.0ch” or “1.0ch” is displayed in the front

panel display, the signal is stereo or

monaural and does not include multi channel

sound. If “5.1ch,” etc., is displayed, the

signal is multi channel, but the surround

effect may be low depending on the program

or disc.

• Depending on the digital signal, the

surround processing may not work

(page 27).

No sound or only a very low-level sound is

heard from the speakers.

•Press 2 + and check the volume level.

• Press or 2 + to cancel the muting

function.

• Press SOUND FIELD and check the

selected sound field.

• Depending on the source, the sound effect of

the speakers may be less noticeable.

• Check the speaker connection (page 11).

The sound comes out only from the speaker,

not the subwoofer.

• Depending on the disc, the sound may come

from the speaker only.

The sound is delayed compared to the image

of the TV.

• Set “A/V SYNC” to 0 ms when “A/V

SYNC” is set to between 10 ms or 200 ms

(page 45).

Connected components

There is no sound or only a very low-level

sound no matter which component is selected.

• Check that this system and components are

connected correctly and securely.

• Check that both this system and the selected

component are turned on.

There is no sound from the selected

component.

• Check that the component is connected

correctly to the audio input jacks for that

component.

• Check that the cords are fully inserted into

the jacks on both the component and this

system.

• Check that the component is selected

correctly.

Additional Information

Troubleshooting

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