Sony KV-28CS70K User Manual download pdf (Page 22)

22 Troubleshooting

Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.

Problem Suggested Remedy

No picture (screen is dark), and no sound. • Check the aerial connection.

• Plug the TV in and press the button on the front of

the TV.

• If the standby indicator is on press the button

or a numbered button on the remote control.

Poor or no picture (screen is dark), but good

sound.

• Using the MENU system, select the “Picture

Adjustment“ display and select “RESET“ to return to

the factory settings.

No picture or menu information from equipment

connected to the Scart socket.

• Check that the optional equipment is on, and press

the button of the remote control repeatedly until

the correct input symbol is displayed on screen.

Good picture, no sound. • Press the button on the remote control.

• Check that “TV Speakers” is “On” in the “Detail Set

Up” menu.

• Check the Headphones are not connected.

No colour on colour programmes. • Using the MENU system, select the “Picture

Adjustment“ and select “RESET“ to return to the

factory settings.

Distorted picture when changing programmes or

selecting Teletext.

• Turn off any equipment connected to the scart

connectors on the rear of the TV.

Wrong characters appear when viewing teletext. • Using the menu system, display the “Language/

Country” menu and select the country in which you

are operating the TV set.

For Cyrillic languages, we recommend you select

Russian as the country if your own country does not

appear in the list.

Picture slanted. • Using the menu system, select the “Picture Rotation”

option in the “Detail Set Up” menu to correct the

picture slant.

Snowy picture when viewing a TV channel. • Using the menu system, select the “Manual

Programme Preset” menu and adjust Fine Tuning

(AFT) to obtain better picture reception.

• Using the menu system, select the “Noise Reduction”

option in the “Detail Set Up” menu and select “Auto”

to reduce the noise in the picture.

No unscrambled picture whilst viewing un

unscrambled channel with a decoder connected

through the scart connector 3/ 3.

• Using the menu system, display the “Set Up” menu.

Then select the “Detail Set Up” option and set “AV3

Output” to “TV”.

• Check that the decoder is not connected to the 2/

2 scart socket.

Remote control does not function. • Replace the batteries.

The standby indicator on the TV flashes. • Contact your nearest Sony service centre.

• If you continue to have problems, have your TV serviced by qualified personnel.

• NEVER open the casing yourself.

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Sony KV-28CS70K User Manual Page 22

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