Sony DSC-N2 Handbook Page 110

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  • TROUBLESHOOTING
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110
Troubleshooting
You do not know if the OS of your computer is compatible with the camera.
Check “Recommended computer environment” on page 81 for Windows, and page 96 for
Macintosh.
“Memory Stick PRO Duo” is not recognized by a computer with a “Memory
Stick” slot.
Check that the computer and the Memory Stick Reader/Writer support “Memory Stick PRO
Duo”. Users of computers and Memory Stick Reader/Writer made by manufacturers other
than Sony should contact those manufacturers.
If “Memory Stick PRO Duo” is not supported, connect the camera to the computer (pages 84
and 96). The computer recognizes the “Memory Stick PRO Duo”.
Nothing appears on the camera screen when a USB connection is made.
The switch on the cable for multi-use terminal is set to “TV”. Set to “CAMERA” (page 84).
Your computer does not recognize your camera.
Turn on the camera.
When the battery level is low, install the charged battery pack, or use the AC Adaptor (not
supplied).
Set [USB Connect] to [Mass Storage] in the (Setup) menu (page 75).
Use the cable for multi-use terminal (supplied) (page 84).
Disconnect the cable for multi-use terminal from both the computer and the camera, and
connect it again firmly.
Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
connectors of your computer.
Connect the camera directly to your computer without passing through a USB hub or other
device (page 84).
The software (supplied) is not installed. Install the software (page 82).
Your computer does not properly recognize the device because you connected the camera and
your computer with the cable for multi-use terminal before you install the software (supplied).
Delete the erroneously recognized device from your computer, then install the USB driver
(see the next item).
Computers
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