Sony STR-DE305 User Manual download pdf (Page 12)

Additional Information

Troubleshooting

If you experience any of the following difficulties while

using the receiver, use this troubleshooting guide to

help you remedy the problem. Should any problem

persist, consult your nearest Sony dealer.

There’s no sound or only a very low-level sound is heard.

/ Check that the speakers and components are

connected securely.

/ Make sure you select the correct component

on the receiver.

/ Make sure you set the SPEAKERS selector

correctly.

/ Press MUTING on the remote if the MUTING

indicator turns on.

/ The protective device on the receiver has been

activated because of a short circuit.

(“PROTECT” flashes.) Turn off the receiver,

eliminate the short-circuit problem and turn

on the power again.

The left and right sounds are unbalanced or reversed.

/ Check that the speakers and components are

connected correctly and securely.

/ Adjust the BALANCE control.

Severe hum or noise is heard.

/ Check that the speakers and components are

connected securely.

/ Check that the connecting cords are away

from a transformer or motor, and at least 10

feet (3 meters) away from a TV set or

fluorescent light.

/ Place your TV away from the audio

components.

/ Make sure you connect a ground wire to the

antenna ground terminal.

/ The plugs and jacks are dirty. Wipe them

with a cloth slightly moistened with alcohol.

Radio stations cannot be tuned in.

/ Check that the antennas are connected

securely. Adjust the antennas and connect an

outdoor antenna if necessary.

/ The signal strength of the stations is too weak

(when you tune in with automatic tuning).

Use direct tuning.

/ Make sure you set the tuning interval

correctly (when you tune in AM stations with

automatic tuning) (see pages 9 and 13).

/ No stations have been preset or the preset

stations have been cleared (when you tune in

with scanning preset stations). Preset the

stations (see page 10).

Additional Information

No picture or an unclear picture is seen on the TV screen.

/ Place your TV away from the audio

components.

Recording cannot be made.

/ Check that the components are connected

correctly.

The remote does not function.

/ Point the remote at the remote sensor g on

the receiver.

/ Remove the obstacles in the path of the

remote and the receiver.

/ Replace both batteries in the remote with new

ones if they are weak.

/ Make sure you select the correct function on

the remote.

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Sony STR-DE305 User Manual Page 12

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